FAQ for Academic fees and expenses

*For students who are enrolled in an undergraduate faculty or graduate school* Keio University will stop mailing physical bank transfer forms to undergraduate and graduate students as of the AY 2024 Spring Semester. Moving forward, you must use the Student Payment Portal (Gakuhi Navi) to complete payment procedures. Students can access Gakuhi Navi via K-Support. Guarantors can access it through the keio.jp portal (not available for guarantors of graduate school students). If you have any questions about K-Support or keio.jp, please contact the Office of Student Services on your campus.
*For students who are enrolled in an affiliated school* Please reach out at the following email address if you have not yet been contacted by us.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

*For students who are enrolled in an undergraduate faculty or graduate school* From AY 2024 onward, it will be possible to download bank transfer forms from Gakuhi Navi. Re-issue the form from Gakuhi Navi in the future (we will not send them again).
*For students who are enrolled in an affiliated school* If you lost it, please contact us at the following email address.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

*For students who are enrolled in an undergraduate faculty or graduate school* Keio will stop mailing out physical bank transfer forms as of the Spring Semester of AY 2024. We will NOT mail bank forms for the Fall Semester of AY 2024. Download bank transfer forms on your own via Gakuhi Navi. Complete procedures at the Office of Student Services of your affiliated campus to change the registered address for students and guarantors.
*For students who are enrolled in an affiliated school* We will continue to mail out physical bank transfer forms beyond the Fall Semester of AY 2024, so contact us at the following email address to inquire about your mailing address. If you wish to change your mailing address, please contact the administrative office of your affiliated school.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

*For students who are enrolled in an undergraduate faculty or graduate school* Keio University will stop mailing physical bank transfer forms as of the AY 2024 Spring Semester. Bank transfer forms will not be sent out from the Fall Semester onwards. We will notify you via email when it is time to pay for academic fees and expenses. Follow the instructions in the email to complete payment procedures.
*For students who are enrolled in an affiliated school* Bank transfer forms will be sent out by mid-April for the Spring Semester and by mid-October for the Fall Semester. Bank transfer forms will continue to be mailed out from the Fall Semester onwards according to the above schedule.

We cannot do this until December due to potential changes to the next academic year’s academic fees and expenses. In principle, academic fees and expenses will be charged in or after April. Please wait for us to notify you. Please contact us via the method below only if there are extenuating circumstances.
*For students who are enrolled in an undergraduate faculty or graduate school* Reach out to us via the “Contact us” button at the bottom of the Gakuhi Navi page.
*For students who are enrolled in an affiliated school* Contact us via the following email address.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

This will only be used when the financial institution needs to get into contact with you. Please make sure that the contact information you provide can be used reliably to get in touch with you.

With the launch of Gakuhi Navi, we will stop mailing bank transfer forms for students who are enrolled in an undergraduate faculty or graduate school for the Spring Semester of AY 2024. Likewise, these forms will not be sent out for the Fall Semester of AY 2024 or future terms. We will continue to mail bank transfer forms for students who are enrolled at an affiliated school.

It is a service used to pay electricity or other utility bills, and allows for easy payment using a designated code. The code provided by Keio University, when entered at an ATM or with an online banking service, will automatically load the amount due, the name of the payee, and other relevant information. For more details: https://www.pay-easy.jp/english.html

*For students who are enrolled in an undergraduate faculty or graduate school* You can check your Pay-easy number by clicking on the “Payment via online banking service or ATM” button on the Gakuhi Navi landing page.
*For students who are enrolled in an affiliated school* Look for the information written on the bank transfer form that will be sent to you by mail.

Make sure that you are accessing Pay-easy while in a valid payment period (in general, the service can only be used in April and October*) and that the code you are entering is correct. If this does not resolve your issue, it is possible that your financial institution does not support Pay-easy or that there is a limit on how much money can be sent. For details, visit: https://www.pay-easy.jp/english.html If you are unable to determine the cause of the problem, use the following instructions to send the money via bank transfer.

*For students who are enrolled in an undergraduate faculty or graduate school* Download the bank transfer form from Gakuhi Navi and complete the transfer at a bank service counter.
*Those who are eligible for a fee reduction due to a temporary leave of absence or the New Higher Education Support System and have received separate instructions from the university may be given access to the service during a separate fixed period.
*For students who are enrolled in an affiliated school* Complete the payment at a bank service counter using the bank transfer form that was sent to you.

*For students who are enrolled in an undergraduate faculty or graduate school* You can check the status of your payments via the payment history button on the Gakuhi Navi menu.
*For students who are enrolled in an affiliated school* Contact us via the following email address.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

*For students who are enrolled in an undergraduate faculty or graduate school* You can now issue all receipts for AY 2024 onward via the payment history button on the Gakuhi Navi menu (both Japanese and English receipts can be issued). We cannot process requests to issue certificates of proof of payment over the phone or in-person. *Exceptions can be made for those who are no longer enrolled or those seeking to obtain receipts for past academic years. Note that Gakuhi Navi can only issue certificates of proof of payment by semester, whether for spring or fall (issue both if you need certificates covering the full year).
*For students who are enrolled in an affiliated school* Contact us via the following email address.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.
As of AY 2024, service fees for issuing a certificate of proof of payment have been waived.

*For students who are enrolled in an undergraduate faculty or graduate school* You can now issue all certificates for AY 2024 onward via the payment history button on the Gakuhi Navi menu (in principle, these certificates can only be issued once per semester). We cannot process requests over the phone or in person at a student service counter. Certificates can only be reissued over Gakuhi Navi when the amount paid has been reduced due to enrollment in the New Higher Education Support System or taking a temporary leave of absence. Note that a certificate of proof of payment can also be issued on Gakuhi Navi.
*For students who are enrolled in an affiliated school* We will continue to attach a payment receipt (ryōshūsho) to bank transfer forms. Please use that. You cannot reissue.

*For students who are enrolled in an undergraduate faculty or graduate school* A payment receipt (ryōshūsho) can be issued for the amount paid for AY 2024; specify the language as English when generating the receipt.
*For students who are enrolled in an affiliated school* Contact us via the following email address.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

The transfer form which undergraduate or graduate students can download from Gakuhi is the only way to receive a bank deposit receipt (jyuryōshō). A bank deposit receipt (jyuryōshō) is a document indicating that the bank has received the funds for academic fees and expenses, whereas a payment receipt (ryōshūsho) shows that Keio University has received the funds. Payment receipts (ryōshūsho) may be downloaded from Gakuhi Navi.

Both payment receipts (ryōshūsho) and certificates of proof of payment are issued once per semester; we do not issue documents that show the total for a full year.

In principle, these receipts will be available by the end of April for the Spring Semester and the end of October for the Fall Semester. However, the payment deadline will be a separately announced date for those who are enrolled in undergraduate or graduate school and have applied for the New Higher Education Support System or to take a temporary leave of absence.

You can make payments via internet banking or an ATM if you use Pay-easy. This setup generally works for all financial institutions in Japan, but there are rare cases in which it does not. Please check with your financial institution to see if they support Pay-easy (for details: https://www.pay-easy.jp/english.html).

We do not accept credit card payments for academic fees and expenses from within Japan. However, if you are using Flywire, you may be able to use your credit card to pay for academic fees and expenses (depending on the country from which the money is being sent).

We do not accept sub-installment payments.

You cannot use it to complete payments from within Japan. There are instances in which you may be able to use Flywire to make a payment from overseas.

Japan Post Bank can be used to transfer money if you can access Pay-easy. You cannot use bank transfer forms.

If you have a Japanese bank account, consider making payments via online banking using Pay-easy.
*For students who are enrolled in an undergraduate faculty or graduate school* If you do not have a Japanese bank account, please pay by Flywire. Note that if you select bank transfer while making an international remittance (via Flywire), you may be charged a service fee. When executing the remittance, if the bank will charge a service fee, make sure to set the fee to be charged to the payer (designate “OUR”), as to not deduct the service fee from the amount paid toward academic fees and expenses. If you are unable to use Flywire, please reach out via the “Contact us” button at the bottom of the Gakuhi Navi page.
*For students who are enrolled in an affiliated school*
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

If you have difficulty paying your academic fees and expenses by the due date, please apply for deferred payment at the Office of Student Services at your campus (for undergraduate and graduate students) or at the administrative office of your affiliated school.

*For students who are enrolled in an undergraduate faculty or graduate school* Download the bank transfer form from Gakuhi Navi and proceed with payment at a bank counter (you cannot use Pay-easy using this method). If you do not have a Japanese bank account, please make the payment through Flywire.
*For students who are enrolled in an affiliated school* Make the transfer at a bank service counter using the bank transfer form provided. If you cannot locate your bank transfer form, contact us at the email address below.
Academic Fees and Expenses, Office of Finance, Keio University: keio_tuition@info.keio.ac.jp

*Inquiries should be made by students themselves or their guarantors. Be sure to include the student’s full name in the email.

Even if you choose to pay in installments, the total amount of academic fees and expenses will remain the same.

There will be no service fee charged when using Pay-easy or direct debit. When making bank transfers, no service fee will be charged for transfers between branches of the same bank. Note that if you select bank transfer while making an international remittance (via Flywire), you may be charged a service fee.

If you would like an invoice, or your company or affiliated organization plans to pay your academic fees and expenses via bank transfer form on your behalf, please consult with the staff at the Office of Student Services (for undergraduate and graduate school students) or the administrative office of your affiliated school. Note that if you fail to contact us in advance and a payment is made under your company’s name, there is a chance that the payment will not be linked to your student information. In such cases, your academic fees and expenses payment will be deemed delinquent.

*For students who are enrolled in an undergraduate faculty or graduate school* You can download and print out a bank transfer form and pay at a bank counter, use Pay-easy to make ATM payments, or set up direct debit on Gakuhi Navi to pay for academic fees and expenses. With these various methods at your disposal, you will not be inhibited from making payments even if you do not have online banking.
*For students who are enrolled in an affiliated school* Please use the bank transfer forms. They will continue to be mailed out for the Fall Semester of AY 2024 and in the future. If you have Pay-easy, you can also make payments via ATM and online banking.

As stipulated in the University Regulations, failure to pay for academic fees and expenses may result in expulsion.
*For students who are enrolled in an undergraduate faculty or graduate school* Check the status of your payment on Gakuhi Navi and proceed with payment procedures for academic fees and expenses. For information on how enrollment is handled, please contact the Office of Student Services on your campus.
*For students who are enrolled in an affiliated school* Inquire with the administrative office of your affiliated school.

First, double-check that the email address you entered is correct. We respond to emails in the order they are received, so if your address was entered correctly, please wait a until you receive a response.

Gakuhi Navi does not have a dedicated login ID or password. Students can access Gakuhi Navi by logging in to K-Support, navigating to "Apps" in the menu bar, and clicking on the link for it located under the “Student Life, Scholarships, and Academic Fees and Expenses” category. Guarantors can access Gakuhi Navi by logging in to the keio.jp portal (the service you use to view grades) and clicking on the button for it in the menu bar (inaccessible by guarantors of graduate school students).

Gakuhi Navi is available only to students currently enrolled in undergraduate or graduate school and to guarantors of undergraduate students (inaccessible by guarantors of graduate school students). If someone who cannot access Gakuhi Navi is responsible for paying academic fees and expenses, the student should share the information necessary to complete the payment—such as the PDF of the bank transfer form, or the Pay-easy number—with that individual and have them carry out payment procedures.

You may have already completed payment, or your payment period may be different due to a temporary leave of absence or acceptance into the New Higher Education Support System. On the home screen, if the payment has gone through, you will see "納入済み” (Payment completed). If the payment period has changed due to an adjustment in the amount due, you will see a notice to that effect.

First, consider using payment methods other than using a bank transfer form (Pay-easy, direct debit). The bank transfer form can be printed at a convenience store. Please inquire at the relevant convenience store for printing instructions.

Print using A4 paper. You may print in either color or black and white.

You may.

To ease the transition , we are still mailing bank transfer form for the Spring Semester of AY 2024. Even those who already submitted their payment through Gakuhi Navi using your Pay-easy number, may still receive a bank form if it was mailed before the payment went through. You may discard the bank transfer form if it arrives after the payment has gone through. If you paid with Pay-easy, check for “決済受付済み” (Payment accepted) to be displayed on Gakuhi Navi the next business day. In the unlikely event that a duplicate payment has been made, please reach out via the “Contact us” button on Gakuhi Navi for a refund.

Gakuhi Navi is a service for students currently enrolled in undergraduate or graduate school. Students currently enrolled in an affiliated school are not eligible to use it.

There is a delay in the payment status being reflected on Gakuhi Navi. The number of days required to be reflected depends on the payment method. When paying by Pay-easy, it takes approximately one business day. When paying by Flywire, it takes about four business days for receipt of payment to be reflected. When paying at a bank counter, it may take up to one month to be reflected. Note that if you paid by ATM or online banking without using Pay-easy, it is possible that the payment was not linked to your student information, and your academic fees and expenses payment will be deemed as delinquent.

Gakuhi Navi only deals with payments made specifically as “academic fees and expenses.” It does NOT reflect any fees paid for taking elective courses,

Gakuhi Navi cannot be accessed after you are no longer enrolled. Please check your payment history before your enrollment expires.
(Reference) Students graduating in September will be able to use Gakuhi Navi until 9:00 a.m. on September 21, and students graduating in March will be able to use it until 9:00 a.m. on March 31. For prospective graduates, please use the dates listed on the left as a guideline.

After enrolling in a graduate school, students will be issued a new graduate school student ID and will be considered to have left the undergraduate program. After graduation, you will no longer be able to check payment history from when you were an undergraduate student, so please do so before graduating. The same applies when a student’s enrollment changes, such as advancing from a master’s program to a doctoral program or transferring doctoral programs. You will be able to check fees paid during the application process for admission to a graduate school after enrolling (they will be reflected by the end of the Spring Semester).
(Reference) Students graduating in September will be able to use Gakuhi Navi until 9:00 a.m. on September 21, and students graduating in March will be able to use it until 9:00 a.m. on March 31. For prospective graduates, please use the dates listed on the left as a guideline.

You will be able to check the payment history for fees related to enrollment procedures on Gakuhi Navi after enrollment (they will be reflected by the end of the Spring Semester).

Gakuhi Navi cannot be used to make payments for fees related to enrollment procedures Please follow enrollment procedure instructions to pay for related fees. After enrollment (or advancement) you can use Gakuhi Navi to check your payment history (it will be reflected by the end of the Spring Semester). The same is true when transferring within Keio from an affiliated school to an undergraduate faculty at the university, or when advancing from a master’s program to a doctoral program.

By registering your account information in advance, the system automatically debits your academic fees and semesters once a semester. Once you have registered for direct debit, you will no longer need to complete payment procedures for academic fees and expenses at a bank counter (make sure to check that your balance is sufficient by the debit date).

There will be two registration periods per year (August and February) for direct debit. You will be notified by email when registration opens. Follow the instructions in the email to complete registration on Gakuhi Navi (online registration only). You can only register during the above period—if you miss the August deadline, you will have to register during the following February registration period (and make payments via bank transfer etc. until your registration is complete). You only need to register once during your enrollment. In principle, after registration is completed, students are to pay academic fees and expenses via direct debit. Student will have to register a second time when transitioning into a graduate school program or otherwise changing their academic status.

Yes. However, announcements regarding billing and other related matters will be sent to the students themselves, and to the guarantors of undergraduate students (guarantors of graduate students will not be contacted). When registering the account information of a person who does not have access Gakuhi Navi, the person who can access the platform should register for direct debit on their behalf. Share information such as the time and amount of potential debits with the person who is responsible for paying academic fees and expenses as appropriate.

If you wish to stop your direct debit or change the registered account information, please reach out via the “Contact us” link at the bottom of the Gakuhi Navi page.

We will not re-debit those who have registered for direct debit but couldn’t complete the payment on the designated date. Instead, follow the email instructions that will be sent at that time on how to proceed with payment procedures.

You cannot pay the entire sum in one payment with direct debit. You may only pay in two installments per year.

You must register a second time when you graduate from an undergraduate program and enter a master's program, or when you change your student enrollment, such as advancing from a master's program to a doctoral program or transferring between doctoral programs.

Log in to Gakuhi Navi and register your account for refunds on the “返金手続き” (Refund procedures) page. For details on the procedures, please follow the instructions provided by the Office of Student Services at your campus.

You need to pay initially when studying abroad. After the period for which a reduction for study abroad has been determined, you will be refunded the waived amount.

In principle, those who are in the process of applying for the New Higher Education Support System (awaiting screening) do not need to pay academic fees and expenses until your application screening has concluded. Gakuhi Navi will indicate that you are out of the billing period if your application is under review. You will be notified by email when your application screening is finalized. You can submit the payment at this time. Depending on the timing of your application for the New Higher Education Support System, you may be billed the standard amount. However, if you have already paid for academic fees and expenses before your program category has been decided, the difference will be refunded after your application screening has concluded.

You will be notified by email when the date for your refund has been set.

Use the “Contact us” button at the bottom of the Gakuhi Navi page to request a refund to an overseas bank account.

The amount of fees due and the way your payment will be handled may vary depending on whether your application to take a temporary leave of absence is under review or has already been approved by the fee deadline. Review the following while keeping your personal situation in mind.
For more information on procedures needed to take a temporary leave of absence or its screening/approval process, contact the Office of Student Services at your campus.

*If the temporary leave of absence has been approved by the start of the billing period in April or October*
You will be billed for a reduced amount of academic fees and expenses due to the temporary leave of absence. Tuition, facilities fee, and experiment and practical training fees will be waived.
If your temporary leave of absence is approved, the Office of Student Services at your campus will send you a notification about the reduction.

*If you have applied for a temporary leave of absence but have not yet been approved by the start of the billing period in April or October*
In principle, we do not send out information regarding payment of academic fees and expenses in April or October. Please check the information sent to you around July for the Spring Semester and around January for the Fall Semester with the amount due after the reduction for your temporary leave of absence has been applied.
However, even if you have applied for a temporary leave of absence, you may still receive a notification about academic fees and expenses before a reduction is applied due to an overlap of the process within Keio for billing.
In this case, please do not pay academic fees and expenses until you receive a notice regarding your reduction from the Office of Student Services at your campus; wait for further instructions to be sent out around July for the Spring Semester and around January for the Fall Semester.
If your temporary leave of absence is approved, a new bill will be generated for the reduced amount of academic fees and expenses due to taking a temporary leave of absence.
If you paid for academic fees and expenses before the reduction was applied, the difference between the original amount and the reduced amount will be refunded to you.
If your temporary leave of absence is not approved, you must pay the standard amount.

*If you are planning to take a temporary leave of absence but have not yet completed the accompanying procedures*
You will be billed the standard amount. Please pay academic fees and expenses by the regular date. Those who apply for a temporary leave of absence and are approved will be refunded the portion that has been reduced at a later date.

Inquire about this at the Office of Student Services at your campus.