Yang, Tianxiang
ヨウ テンショウ
Yang, Tianxiang
Faculty of Science and Technology Department of Industrial and Systems Engineering/Assistant Professor (Non-tenured) / Research Associate (Non-tenured) / Instructor (Non-tenured)Basic Information
Specialty
Machine Learning, Purchase History Analysis, Natural Language Processing
Research
Reseach overview
To improve customer satisfaction, I use machine learning-based natural language processing models to analyze customer purchasing behavior, customer browsing history, and reviews of products and services. The results can lead to actual business policies.