Keio University

Maki Hiwara: Appointed as the First Female President of Nippon Broadcasting System

Participant Profile

  • Maki Hiwara

    Other : President and CEO of Nippon Broadcasting SystemFaculty of Letters Graduated

    Keio University alumni (1985, Faculty of Letters). Joined Nippon Broadcasting System after graduation. Appointed President in June this year after serving as Digital Business Officer, Programming Officer, and Senior Managing Director.

    Maki Hiwara

    Other : President and CEO of Nippon Broadcasting SystemFaculty of Letters Graduated

    Keio University alumni (1985, Faculty of Letters). Joined Nippon Broadcasting System after graduation. Appointed President in June this year after serving as Digital Business Officer, Programming Officer, and Senior Managing Director.

  • Interviewer: Masayuki Ikegami

    Other : CEO of SacrasOther : Guest Associate Professor at GLOBIS University Graduate School of Management

    Keio University alumni

    Interviewer: Masayuki Ikegami

    Other : CEO of SacrasOther : Guest Associate Professor at GLOBIS University Graduate School of Management

    Keio University alumni

2019/10/15

Radio Being Reevaluated in the Digital Age

──Congratulations on being appointed as the first female president of a major Tokyo-based radio station.

Hiwara

Thank you. I was only notified shortly before the announcement, so I was surprised myself.

──The radio industry is currently undergoing intense changes, such as the advancement of digital technology and competition with industries that were previously unrelated.

Hiwara

This year, the era changed from Heisei to Reiwa, and it is also one year before the Olympics, so many things are happening in the world.

In the media, terms like "digital shift" or "paradigm shift" have accelerated over the last 10 or even 5 years. The business models of existing media, known as the "Four Mass Media" (newspapers, magazines, radio, and TV), cannot survive without changing. Social structures and rules are also changing. I feel it is a challenge to respond to all of this.

In terms of radio, the creation of the radiko device in 2010 and the adaptation of AM radio stations to Wide FM (FM supplementary broadcasting) were major evolutions. Also, with smart speakers appearing in the world, I believe audio media will be highly valued in the future society as it is eyes-free and hands-free.

──Does that mean radio is being reevaluated?

Hiwara

Thanks to radiko, the fact that young people are listening to the radio again is a huge deal. However, since we commercial broadcasters have always relied on an advertising model, I believe we must find another pillar of revenue.

──TV stations are also in a time of change, but radio, starting with radiko, seems to be ahead of TV in some areas.

Hiwara

That's true. Because we are more nimble, there may be parts where we are ahead. In 2010, radio stations united to create the radiko platform, and recently NHK has also joined. While simultaneous TV streaming is a hot topic now, the fact that we did it ahead of time might be very significant.

Broadcasting is a licensed business, and we broadcast using airwaves that are the shared property of the citizens, so we have a responsibility and many things we must do. Naturally, it is a 24/7 service, so if we don't change our mindset regarding work-style reform, the old ways won't keep up.

Exploring the Values of a New Era

──The old image of the mass media was one of staying overnight and working without even eating for the sake of production.

Hiwara

Many Showa-era values still remain. New values from the Heisei and now the Reiwa era are also emerging, and I think we are in a period where values and things from three eras coexist. It might be a turning point, but rather than leaning extremely to one side, I think it's an era to maintain a good balance and create new things from various values.

──Compared to the Showa era, women's participation in society has progressed. How do you feel about being the first female president of a key station, including TV?

Hiwara

It's an easy topic to pick up, so it's often mentioned, but it's difficult to answer when asked "What do you think?" (laughs). It might be a requirement of the times, or perhaps just a matter of timing.

However, in Japan, while the promotion of women is in the newspapers every day, the fact that it's being talked about so much means there is still a long way to go.

──Was it difficult being a woman in the past?

Hiwara

I think this industry has operated without discrimination in that regard. However, there are strong conservative parts, and it's rare to see women in meetings at the department manager level or above.

However, I sometimes think that today's era might actually be harder to work in because things like sexual harassment and power harassment are more easily featured. If I can be of help for women's advancement, I want to actively give advice to my juniors.

──In a society that follows precedent, it's a good thing that Ms. Hiwara is becoming the first example like this.

The Power of "All Night Nippon"

──Radio is a place where people who used to write postcards to programs become celebrities or where creators are born. The sense of distance from the audience has a unique appeal among media.

Hiwara

That's right. The late-night program "All Night Nippon" is more famous than the company name Nippon Broadcasting System, and we've been doing it under this title for over 50 years. It started in 1967 as a "liberated zone for youth," and I think the reason it grew into a brand is that we continued it.

One mission of this program is to produce the stars of each era. It's been very active and interesting lately. The main "All Night Nippon" from 1:00 AM to 3:00 AM features Masaki Suda, Gen Hoshino, Nogizaka46, Takashi Okamura who has been doing it for a long time, Sanshiro on Fridays, and Audrey on Saturdays.

And the 3:00 AM slot, which used to be called "All Night Nippon Part 2" and is now "All Night Nippon 0 (Zero)," is also popular. A big factor is that with the "Time Free" function on radiko, people can listen even if they aren't awake late at night.

What's interesting is that on Wednesdays, a person named Nobuyuki Sakuma from TV Tokyo is speaking. He is a producer of comedy shows like "Goddotan" at TV Tokyo, but he was pushed by Yasushi Akimoto to start this April. He became popular in no time, and tickets for the upcoming program event sold out instantly.

──An ecosystem for Japanese entertainment to become more interesting is being formed.

Hiwara

In my time, even if middle and high school students listened to "All Night," they would graduate from it once they became university students or working adults. But thanks to radiko, everyone continues to listen now.

In that way, people in their 20s are all continuing to listen. I believe late-night radio content is very meaningful for the younger generation.

Aiming for "Content First"

──Since you no longer have to listen during that specific time slot, it feels like if something is truly interesting, someone will listen to it anytime, anywhere.

Hiwara

Exactly. Originally, radio stations operated on a time axis. The aesthetic of the programming task was what to fit into which time slot. That was, in a way, the fun of a broadcasting station.

However, with digitalization and the appearance of various devices, time is no longer a factor. It might be the listeners who are now creating the timetables. I think everyone now selects and arranges what they need for themselves, regardless of whether it's TV, radio, the internet, or YouTube.

──So, if there is truly interesting content, people will watch and listen.

Hiwara

Yes. That's why content is important, and we are talking within the company about revisiting "Content First."

I think there are three points: first, let's do something interesting. Second, let's do something new. And third, let's do something we can be proud of. I believe it all comes down to these three.

──Does "doing something to be proud of" mean bringing out the "Nippon Broadcasting style"?

Hiwara

This year is the 65th anniversary of the station, and I want to cherish what our predecessors created during that time. One is "All Night Nippon," which is an undeniable legacy of the company. Among other programs, "Show Up Nighter" has also surpassed 50 years.

Then there is the "Radio Charity Music-thon." This is a 24-hour charity program held every Christmas, now in its 45th year. One in five audible traffic signals for the visually impaired in the Tokyo metropolitan area was created through Nippon Broadcasting's charity. The first personality for this program was Kinichi Hagimoto, and Nippon TV's "24-Hour TV: Love Saves the Earth" was based on that.

I believe we must create the next things based on such proud legacies. Since it is also a social contribution, it's necessary for us to take pride in that brand.

And the strongest point of radio is that the devotees of a program's personality become enthusiastic fans, which then becomes a movement.

──It's actually a medium with the power to mobilize events, isn't it?

Hiwara

Yes. Someone like Audrey fills the Budokan for a program event. It's 12,000 people plus 10,000 via live viewing. The audience all looks very happy.

──That's amazing. It must feel like a place where they belong.

Hiwara

Program events are increasing a lot now. I believe this creates a good ecosystem that goes beyond just radio broadcasting.

From a French High School to Keio

──What kind of student was Ms. Hiwara during her university days?

Hiwara

During university, I was just having tea with friends all the time (laughs). For clubs, I was greedy at first and joined the camera club, the film club, and also the tennis club. I was quite serious about tennis.

──You were a returnee student and were in France, right?

Hiwara

Due to my parents' work, I went to England when I was five, came back around the fifth grade of elementary school, and then went to Paris from the third year of junior high.

──Were you in Paris for all of high school?

Hiwara

Yes. I came back to Japan to enter university and entered Keio. I thought about staying over there, but many of my relatives were Keio people, and they told me, "You should definitely go to Keio because you'll be friends for life" (laughs).

In fact, it was a very fun student life. The era was certainly generous, or rather, filled with bright signs.

──Which department in the Faculty of Letters were you in?

Hiwara

I was in the Department of Philosophy, majoring in Aesthetics and Art History, studying Western Art History. Fashionable, isn't it? (laughs). What was great was being able to go to art exhibitions frequently. My seminar was with Professor Shuji Yashiro, who specialized in Rembrandt. Some of the more social people would gather from various universities to hold parties.

There might have been more freedom than now. Today, starting with personal information, rules are complicated, while the convenience of the internet is high, so I feel like we are living in a contradiction. Everyone wants to collect big data for business, right? Back then, we didn't even have mobile phones.

──Are there times after entering society when you felt glad you were at Keio?

Hiwara

Keio is definitely unique. For instance, getting to know someone like Ikegami-kun (laughs).

──I got to know Ms. Hiwara during the duty year for the Rengo Mita-kai, and it was very meaningful for me.

Hiwara

This Keio system is well-made (laughs). In the mass media, it's not common for just Keio people to gather. But through the Rengo Mita-kai system, when it was 10, 20, or 30 years after graduation, I was asked to "help out," and I was treated very kindly by seniors who were 20 years older.

──This vertical connection is very precious.

Hiwara

Normally, you would never meet someone 10 years older or 20 years younger during your student days. I think that's amazing. It really is a good school.

Radio That "Sees You"

──When did you start wanting to join a radio station?

Hiwara

At the time, there were mass media seminars, and I went with a vague feeling that "mass media might be okay," and it was decided quite early (laughs).

But I actually liked radio quite a bit when I was a child. I wrote postcards and even had them read. In that sense, I have experienced the deep relationship between radio and listeners.

──That's interesting. A listener became the president.

Hiwara

You don't really do radio unless you like it (laughs).

The internet looks interactive, but it feels a bit different. It's a bit more objective. With radio, there is always someone you are facing. It becomes one-on-one. Of course, there is a large audience behind them, but the relationship is close to one-on-one.

──For the listener, it means they get a sense of facing the talent one-on-one.

Hiwara

There aren't many media like that, are there? So it's probably necessary to spread that goodness.

──I feel like many young people today want to be seen as individuals. Radio has that sense of "seeing you," doesn't it?

Hiwara

Whether it's a desire for recognition or a certain need to be cared for. That's probably why people are returning to radio once again.

──So, is your ambition as the new president to make use of those strengths of radio?

Hiwara

Of course, there is that, but as I said earlier, we cannot rely solely on the traditional advertising model, so different business developments are also necessary.

There's even a saying, "Nippon Broadcasting, which also does radio," because we handle various businesses. Within that, it would be good if the broadcasting format of radio can continue into the next era.

──What kind of new businesses have there been recently?

Hiwara

We are investing in quite interesting areas. We acquired a web media company called grape and invested in a company called HIROTSU Bio Science. We also invested in Audioburst, an Israeli company with audio search technology, and abasaku, a video production company.

Recently, we've also been investing in movies, such as "The Great War of Archimedes," which was released recently.

──"The Great War of Archimedes" seems to be well-received.

Hiwara

As a mission assigned to radio, there is a role during disasters and other emergencies. The government also emphasizes that, but it doesn't happen every day. Moreover, if functions that can supplement those areas emerge through 5G communication, things might change.

I think the challenge is how to mesh our position as a licensed broadcaster entrusted with broadcasting with our development as a corporation.

──I'm looking forward to it because I believe your power will give birth to interesting radio again.

Thank you for today.

*Affiliations and titles are as of the time of publication.